The PDS Claims Team supports all customers with high-level vehicle claim processing. Our Customer Service Department provides detailed claim information to customers, often with one-call resolution of any issues. Our Claims Adjusters handle the claim initiation, research, verify the information, issue authorization and then offer quick and easy reimbursement procedures. We can pay most authorized claims with our fast and easy corporate credit card system.
Our Claims Team has more than 550 years of automotive experience and over 300 years of experience adjusting vehicle claims! We understand the business and make sure that we deliver service that you can count on. You can contact us regarding...
Vehicle Service Contracts
Monday - Friday 5:00 AM to 5:00 PM PST
Saturday 8:00 AM to 12:00 PM PST
888.438.0100
Refer to your VSC booklet for claims contact information
Fax Numbers
866.766.6982 - VSC (non-payments)
866.764.0338 - Claims Payment Department
E-mail
Primary Choice
Monday - Friday - 6:30 am to 4:00 pm PST
844.376.5624
Adjuster Fax - 866.764.8541
Payment Fax - 866.764.0338
E-mail
Premier Collection
Monday - Friday - 6:30 am to 4:00 pm PST
844.376.5623
Adjuster Fax - 866.764.8541
Payment Fax - 866.764.0338
E-mail
Lifetime Engine / Lifetime Powertrain
Monday - Friday 6:30 AM to 4:00 PM PST
888.438.0100
866.764.0239 Fax
E-mail
Prepaid Maintenance
Monday - Friday 6:30 AM to 4:00 PM PST
888.438.0100
866.764.0341 Fax
E-mail
Loyalty Products - Tire
Premier Tire Rewards
Monday - Friday 6:30 to 4:00 PM PST
888.438.0100
866.764.8541 Fax
E-mail
Premier Road & Key
Monday - Friday 6:00 AM to 3:00 PM PST
877.501.3795
972.455.3992 Fax
E-mail
Premier Protection
Chemical and Appearance Programs
Monday - Friday 6:30 AM to 4:00 PM PST
888.677.4743
866.764.0343 Fax
E-mail
Guaranteed Asset Protection (GAP)
Monday - Friday 6:00 AM to 5:00 PM PST
866.463.0939
866.764.0237 Fax
E-mail
Theft Protection
Premier Guard Etch / Premier Data Dots
Monday - Friday 5:00 AM to 2:00 PM PST
888.677.4743
866.764.5401 Fax
E-mail
Excess Wear and Tear (EWT)
Monday - Friday - 6:00 am to 5:00 pm PST
844.376.5622
Adjuster and Payment Fax - 866.768.7410
E-mail
Customer Service
Monday - Friday 5:00 AM to 5:00 PM PST
Saturday 8:00 AM to 12:00 PM PST
888-438-0100
866-764-0231 Fax
E-mail
Claims Payment Department
Monday - Friday 6:00 AM to 5:00 PM PST
888.438.0100
866-764-0338 Fax
E-mail