All products referred to in this web site are subject to availability and qualifications. Other terms, conditions, and exclusions may apply. Not all companies are licensed in all states. Not all products are available in all states. The materials available through this site do not constitute an offer of any product in any jurisdiction.
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The materials contained in this site and in linked sites directly or indirectly accessible from this site are provided WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT.
We specialize in the development, marketing and administration of automotive aftermarket products, services and programs. We respect your privacy and are committed to protecting it through our compliance with this policy. In order to provide administrative services for these products (including but not limited to service contracts, warranties, maintenance plans and loyalty programs) we must collect nonpublic personal information and sensitive personal information from consumers who have purchased or received one of our products. This policy describes our practices and policies regarding the collection and disclosure of consumers’ nonpublic and sensitive personal information. Privacy practices described herein apply to information held by both current and former consumers. We reserve the right to change this policy; material changes will be posted online.
"Nonpublic Personal Information” refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, is not publicly available information and is collected during any transaction with a consumer or in connection with any service performed for the consumer
Sensitive personal information refers to consumers’ social security, driver’s license, state ID, or passport numbers, financial account information, precise geolocation, race or ethnic origin, sexual orientation or preference, religious or philosophical beliefs, union membership, nonpublic communication and genetic, biometric, and/or health data.
In order to administer our products and programs, we collect the following types of information:
Our products, programs and services are marketed, sold and issued to consumers via retail businesses (e.g. auto, recreational vehicle or powersport dealers) or direct marketing entities (e.g. companies who market products to consumers over the telephone or internet). These parties collect consumers’ Nonpublic Personal Information at the point of sale/issuance and then transmit that information to us. The data is transmitted to us electronically (e.g. via our secure online portal) or by mail or facsimile. Consumers’ Sensitive Personal Information may be collected as part of a claim adjudication process for a program or product administered by us.
We use consumers’ Nonpublic Personal Information to carry out our contractual obligations and to maintain accounts, process transactions, pay claims, provide administrative support and customer service for our products, programs and services. For example, we utilize Nonpublic Personal Information to identify and verify identity of the vehicle owner and the vehicle to adjudicate a claim. Additionally, Nonpublic Personal Information may be used to follow up on a claim, process a cancellation request, send a legally required notice, issue reimbursements, protect against fraud and unauthorized activities, identify and offer additional products and services, develop new products and services and perform various other activities permitted by law. Sensitive Personal Information is collected only during the claim adjudication process and used only in connection with verifying information pertinent to the claim. For example, Sensitive Personal Information may be used to verify consumers’ identity (e.g. driver’s license) or verify the location of a stolen vehicle (e.g geolocation data).
We share consumers’ Nonpublic Personal Information and Sensitive Personal Information with and/or without consumers’ prior authorization when permitted by law. We may share Nonpublic Personal Information and Sensitive Personal Information with entities in the following categories:
We may share the following type of information with the entities described above:
We are allowed by law to share information with our affiliates without consumers’ authorization in order to facilitate our products and services. We may share information with our affiliates and non-affiliates as required or permitted by law, including for the following purposes:
We share consumers’ personal information with our affiliates and third party service providers in order to facilitate our products, services and programs. However, we will honor requests to limit the personal information we share. We will implement these requests within a reasonable time upon receipt. Generally, consumers have the legal right to limit sharing of their personal information only in certain circumstances. Requests to limit sharing do not limit us from sharing information for everyday business purposes; as required law; or in connection with a proposed or actual sale, merger, transfer, acquisition, or exchange of all or a portion of our business. Some states may have further limitations on the sharing of consumers’ personal information.
We collect and retain nonpublic personal information only in accordance with this Privacy Notice and applicable laws and regulations. We have taken reasonable precautions to protect consumers’ nonpublic personal information against loss, unauthorized access, or theft by implementing physical, electronic, and procedural safeguards.
Protecting consumer data is our highest priority. We take this responsibility very seriously and we regularly evaluate and update network security measures. We currently utilize the following security protocols and practices:
For questions about this Privacy Notice, to report a privacy breach or to make a request regarding the sharing of nonpublic personal information please contact us at:
Attn: Chief Privacy Officer/General Counsel
A. Kurt Wolery
555 Metro Place North, Suite 650
Dublin, Ohio 43017
Requests for access or changes to information must be submitted in writing to the address listed above.
Consumers have the following rights with regard to nonpublic personal information collected by us:
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
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