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Count on Our Claims Support

The PDS Claims Team supports dealership and repair facility service advisers with high-level vehicle claim processing. Our Customer Service Department provides detailed claim information to our customers often with one-call resolution. Our Claims Adjusters handle the claim initiation, research, verify the information, issue authorization and then offer quick and easy reimbursement procedures. We can pay all authorized claims with our fast and easy corporate credit card system. No more open receivables to worry about!

Our Claims Team has more than 400 years of automotive experience and nearly 150 years of experience adjusting vehicle claims! We understand the business and make sure that we deliver service that you can count on.

Vehicle Service Contracts
Monday - Friday 5:00 AM to 5:00 PM PST
Saturday 6:00 AM to 12:00 PM PST
888-438-0100
Fax Numbers
866-766-6982 – VSC (non payments)
866-766-6983 – Labor Rate Changes Only
866-764-0338 – Claims Payment Department
customerservice@pdsadm.com

Guaranteed Asset Protection (GAP)
Monday - Friday 6:00 AM to 5:00 PM PST
866-463-0939
866-764-0237 Fax
gapprocessing@pdsadm.com

Prepaid Maintenance
Monday - Friday 6:30 AM to 4:00 PM PST
888-438-0100
866-764-0341 Fax
ppm@pdsadm.com

Loyalty Products - Tire
Lifetime TIRE / Premier Tires 4 Life
Monday - Friday 6:30 to 4:00 PM PST
888-438-0100
866-764-8541 Fax
tires@pdsadm.com

Customer Services
Monday - Friday 5:00 AM to 5:00 PM PST
Saturday 8:00 AM to 12:00 PM PST
888-438-0100
866-764-0231 Fax
customerservice@pdsadm.com

VSC Guaranteed Refund
Monday - Friday 6:30 AM to 4:00 PM PST
888-316-2139
866-766-6981 Fax
vscrefund@pdsadm.com

Theft Protection
Premier Guard Etch / Premier Data Dots
Monday - Friday 5:00 AM to 2:00 PM PST
888-677-4743
866-764-5401 Fax
premiertheft@pdsadm.com

Premier Protection
Chemical and Appearance Programs
Monday - Friday 6:30 AM to 4:00 PM PST
888-677-4743
866-764-0343 Fax
premierprotection@pdsadm.com

Loyalty Products - Mechanical
Lifetime Engine / Lifetime Powertrain
Monday - Friday 6:30 AM to 4:00 PM PST
888-438-0100
866-764-0239 Fax
lifetimept@pdsadm.com

Claims Payment Department
Monday - Friday 6:00 AM to 4:00 PM PST
866-764-0338 Fax
claimspayment@pdsadm.com

Premier Road & Key
Monday - Friday 6:00 AM to 3:00 PM PST
877-501-3795
972-455-3992 Fax
claimsteam@vehicleadminservices.com